Comments on: The San Francisco Sightseeing Pass Review – Is The San Francisco Sightseeing Pass Worth it?

By: Steve

Steve — Sun, 24 Oct 2021 10:49:14 +0000

Hi Rebecca,

We were never really big fans of the San Francisco Sightseeing passes, but this sounds a terrible experience!

The pandemic has put a lot of stress on travel companies and it looks like this one may have sold out to poor investors looking to cut up the valuable bits,

Sorry you got caught out, we really do recommend the GoCity passes, these work great in SanFran, and also the CityPASS is a viable option in the City, but we guess this is too late for you.

Have you tried asking for a refund as you were unable to use the pass? And failing that looking at credit card charge backs ?

Steve

By: Rebecca Chase

Rebecca Chase — Sun, 24 Oct 2021 00:22:37 +0000

We had a terrible experience with the San Francisco sightseeing pass last weekend! The businesses we had passes to would not accept the passes. We were turned away from most of the places advertised on the pass. They all told us the same thing: the sightseeing pass company was purchased by someone new last year who promptly quit paying most of the businesses they advertise. They do not answer the phone or respond to email. We were quite disappointed! They are a total scam!

By: Steve

Steve — Fri, 24 Jan 2020 08:53:52 +0000

In reply to Elaina Griego.

Hi Elaina,

That does not sound a good experience at all!

We are interested in what attractions you attempted to visit and were canceled? Also Why your MUNI Pass was not honored?

Just because you have visited out of season is no reason for the pass to be less worthwhile, any seasonal restrictions need to be clearly stated.

Glad you enjoyed your escape room experience but that is hardly authentic San Francisco and nowhere near getting value from the card.

As you can see our review of the San Francisco Sightseeing Pass is not particularly positive, We definitely prefer the Go San Francisco Pass and the San Francisco CityPASS, sorry you had to find out the hard way.

Thanks for letting us know about your bad experience!

Can we just ask Have you contacted Sightseeing Pass about this? If so, please let us know what they said, If not can we advise you do? We have had and seen success in the past contacting the pass companies and reporting poor experiences and them providing refunds if a lot of the attractions were unavailable or canceled they really should be offering a refund, It won’t mend your disappointment and upset during the trip, but at least you will not be out of pocket!

Hope it didn’t ruin your trip and you still had a great time in the wonderful San Francisco

Steve

By: Elaina Griego

Elaina Griego — Fri, 24 Jan 2020 03:03:59 +0000

I’ve bought passes in almost every city we have travelled too and always had a successful trip. But the San Fransisco sightseeing pass is a waste of money. I spent $258 for 2 adult All inclusive flex 3 day pass tickets (me and my 16 yr old daughter for mother daughter week away) and all we were able to only do the escape room and walking tour. Everything was either cancelled last minute, not available this time of year, or worse the website information for times open was wrong.example $30 credit for burger barn per pass. We went there for dinner as their website and brochure says they close at 9pm but we got there at 7:45 and they were already closed. The passport day pass for Muni wasn’t honored either.
I highly suggest you go with the citygo pass or purchase tickets outside this sightseeing pass. By the end of our 4 day trip we were able to do 1 walking haunted tour which was boring and your taken through the worst part of town which is called tenderloin late at night where we were literally stepping over heroin needles and drugs on the floor as we passed an old homeless dude shooting up.
(I’ll include a photo to prove what I say is true)
And 2 escape rooms which were great but honestly that was the only day attraction we were actually able to book. Even the hop on hop off bus sent us to 2 separate locations to activate those but both places were closed early. So we had to end up buying a muni and Bart card which I do Highly suggest for transportation and do our own self adventure tours.
So San Francisco visitors do not trust the sightseeing pass it’s a waste of time and a waste of hell of a lot of money. It haS become my mission to get the word out on all social media outlets to help salvage anyone else from going through what we did